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The Frontline Foundation Course Catalog is divided into two groups: courses for biosafety and biocontainment professionals (Biosafety & Biocontainment Core and Elective Courses) and courses for operations and maintenance professionals (Operations & Maintenance Core and Elective Courses). All courses have been designed to meet the newly formulated CDC Core Competencies in biosafety for BSL3 and BSL4 workers required by the Pandemic and All-Hazards Preparedness Act (PAHPA, 2006) and the Blue Ribbon Panel for Issues of Clinical Laboratory Safety and the Trans-Federal Task Force on Optimizing Biosafety and Biocontainment Oversight
To review a course, select from the list below:
BIOSAFETY & BIOCONTAINMENT COURSES
Aerobiology I
Animal Biocontainment
Biocontainment Laboratory Design
Biocontainment Laboratory Security
Biological Risk Assessment
Biosafety and Biocontainment
Crisis and Emergency Risk Communication
Emergency Planning and Response
Laboratory Safety Regulations, Standards and Guidelines
Microbiology Essentials
Microbiology Essentials Lab
Packaging and Shipping Division 6.2 Hazardous Materials
Sterilization and Disinfection
OPERATIONS & MAINTENANCE CORE COURSES
ADDITIONAL COURSES
BIOSAFETY & BIOCONTAINMENT CORE COURSES
These courses provide the foundational background knowledge necessary to become an expert in biosafety and biocontainment. The Core Courses are ideal for professionals currently working in biocontainment and students who plan on entering the field soon.
Course Number: BB-150 (0.4 CEU)
Title: Laboratory Sterilization and Disinfection for Biocontainment Professionals
Prerequisite(s): None
Summary: Review of decontamination and sterilization requirements and practices in the biocontainment laboratory environment. In depth discussion of various disinfection systems, chemicals utilized in the disinfection process, chemical handling and storage requirements, and waste processing systems.
Learning Outcomes: The participant will be able to:
- Identify the differences between decontamination, disinfection, and sterilization
- Describe common laboratory disinfectants and their uses
- Identify methods of sterilization
- Identify common methods of in-house medical waste treatment and the elements of a medical waste management plan
Course Number: BB-160 (0.4 CEU)
Title: Principles of Biosafety and Biocontainment for Biocontainment Professionals
Prerequisite(s): None
Summary: Introduction to biocontainment laboratory philosophy and design intent for biocontainment professionals. Discussion of the distinguishing characteristics between BSL-1, BSL-2, BSL-3 (high containment) and BSL-4 (maximum containment) laboratories.
Learning Outcomes: The participant will be able to:
- Discuss the historical perspective on biocontainment laboratories
- Identify the differences between BSL-1, BSL-2, BSL-3 and BSL-4 laboratories
- Become familiar with risk reduction techniques, including standard lab practices and personal protective equipment
- Identify the differences between Class I, Class II, and Class III biosafety cabinets
- Describe how to deal with biological wastes
- Discuss the procedures to properly react to biological emergencies
- Explain chemical safety and procedures to react properly to chemical emergencies
Course Number: BB-230 (0.4 CEU)
Title: Introduction to Microbiology Essentials
Prerequisite(s): None
Summary: This course reviews the basic concepts microbiology and relates these concepts to risk assessment for biological safety.
Learning Outcomes: The participant will be able to:
- Define pathogenesis
- Discuss the various mechanisms by which microorganisms cause disease
- Discuss disease transmission
- Relate this information to biosafety issues
Course Number: BB-230L (0.4 CEU)
Course Title: Introduction to Microbiology Essentials – Lab
Summary: This course provides a hands-on experience in the microbiology laboratory covering microbiology basics of culture and identification, emergency response, and the use of containment equipment.
Learning Outcomes: The participant will be able to:Discuss and demonstrate bacterial culture, gram stain, and microscopy
- Discuss and demonstrate biological and chemical spill response
- Discuss emergency medical and fire response
- Discuss how to properly work in a biological safety cabinet and chemical fume hood
Course Number: BB-240 (0.4 CEU)
Title: The Biological Risk Assessment Process
Prerequisite(s): None
Summary: An overview of risk assessment in the biomedical laboratory including a discussion of risk groups and biosafety levels, and considerations when performing laboratory risk assessments.
Learning Outcomes: The participant will be able to:
- Identify the differences between the four levels of risk groups
- Identify the characteristics of microorganisms that determine “risk” to the laboratorian
- Distinguish between risk group and biosafety level
- Identify biosafety issues to consider when conducting a risk assessment of organisms containing recombinant DNA
Course Number: BB-525 (0.4 CEU)
Title: Laboratory Safety Regulations, Standards and Guidelines
Prerequisite(s): None
Summary: An overview of regulations and guidelines which apply to persons working in biomedical laboratories including OSHA hazard communication and blooodborne pathogens standards, CDC select agent rule and BMBL, and NIH recombinant DNA guidelines.
Learning Outcomes: The participant will be able to:
- Identify the regulators
- Describe which agencies administer specific regulations
- Identify the components of regulatory compliance
- Become familiar with regulations for various US government standards, including hazard communication, bloodborne pathogens, Select Agent rule, packaging and shipping, and others
BIOSAFETY & BIOCONTAINMENT ELECTIVE COURSES
The Biosafety & Biocontainment Elective Courses are ideal for those students who want to develop mastery in a particular facet of this discipline. A wide range of issues are addressed in these courses, including laboratory design, emergency planning and response, aerobiology, and animal biocontainment.
Course Number: BB-220 (0.4 CEU)
Title: Biocontainment Laboratory Design
Prerequisite(s): None
Summary: In-depth investigation into the elements that culminate in the successful design of a biosafety laboratory. Topics include space planning, programming, functional design relationships, design constraints, and adherence to BMBL guidelines.
Learning Outcomes: The participant will be able to:
- Describe resources for biocontainment laboratory design
- Identify the design requirements for a biocontainment laboratory
- Identify design criteria differences between BSL-3 and BSL-4
- Describe design considerations by zone
- Identify design and construction issues
Course Number: BB-250 (0.4 CEU)
Title: Crisis and Emergency Risk Communication
Prerequisite(s): None
Summary: Being able to communicate effectively during an emergency is a core competency that requires planning, training, and evaluation. This course offers an introduction to developing a crisis and emergency risk communication plan, developing a crisis message, using case studies and hands-on exercises.
Learning Outcomes: The participant will be able to:
- Identify reasons for having a crisis and emergency risk communication plan
- Identify events that are likely to cause outrage
- Identify the five phases of a crisis communication life cycle and what needs to be done in each phase
- Identify pitfalls in crisis communications
- Define the 4-step message model
- Develop a crisis message
Course Number: BB-340 (0.4 CEU)
Title: Emergency Planning and Response
Prerequisites: None
Summary: In–depth discussion of emergency response for medical, biological, and chemical emergencies and the process of developing an emergency plan.
Learning Outcomes: The participant will be able to:
- Identify the components of an emergency response plan
- Describe the steps in responding to emergencies
- Identify basic emergency response procedures for personal contamination, environmental exposure, and medical emergencies
- List the steps in spill response for biological and chemical emergencies
- Identify the steps in bioterrorism event response
Course Number: BB-345 (0.4 CEU)
Title: Biocontainment Laboratory Security
Prerequisites: None
Summary: Discussion of key principles for securing biological agents, and developing a biosecurity tailored to a specific facility.
Learning Outcomes: The participant will be able to:
- Define and compare biological safety and biological security
- Describe the relationship between biological safety and biological security
- Provide the roof, four pillars, and foundation necessary for an effective biosecurity program
- Participate in the processes of Threat/Vulnerability Assessment and Risk Analysis
- Recognize biosecurity vulnerabilities
- Become familiar with agency specific requirements (DHHS, USDA, DOD, etc
Course Number: BB-350 (0.4 CEU)
Title: Aerobiology I
Summary: Review of the discipline of aerobiology, with discussion of relationship between laboratory practices and
laboratory diseases that can be caused by microbial aerosols.
Learning Outcomes: The participant will be able to:
- Discuss the factors that influence airborne infection
- Define the terms bioaerosol, droplet nuclei, Brownian motion, and inertial impaction
- Describe the principal mechanisms of respiratory deposition of microbial particles
- Discuss how procedures in the laboratory can generate microbial aerosols
- Identify the various types of aerosol samplers and describe how they capture aerosol particles
Course Number: BB-365 (0.4 CEU)
Title: Aerobiology III: Aerobiological Sampling – Hands-on Lab Course Number: NBB- 365***
Prerequisite(s): NBB-350
Summary:
Learning Outcomes:
Under Development
Course Number: BB-370 (0.4 CEU)
Title: Engineering for Biocontainment Professionals
Prerequisite(s):
Summary:
Learning Outcomes:
Under Development
Course Number: BB-380 (0.4 CEU)
Title: Introduction to Animal Biocontainment
Prerequisites: NBB-160
Summary: Overview of biocontainment considerations and comparisons for various animal species with focus on large animal species or unconventional animal species including livestock and wildlife. Aspects of physical containment and biosafety principals are included.
Learning Outcomes: On successful completion, the participant will be able to:
- Apply biosafety and biocontainment paradigms to unique hazards and hazard mitigation
- Distinguish fundamental differences between laboratory biosafety and animal biosafety
- Apply additional risk assessment needs of animal biocontainment
- Describe animal welfare and animal use requirements
Course Number BB– 515 (0.4 CEU)
Title: Packaging and Shipping Division 6.2 Hazardous Materials
Prerequisite(s):
Title: Summary: This course discusses the regulatory aspects of shipping biohazardous materials as well as the procedures for proper packaging.
Learning Outcomes: The participant will be able to:
- Explain the regulatory agencies and requirements for packaging and shipping biological agents
- Discuss the responsibilities of the shipper
- Define, identify, and classify Dangerous Goods
- Explain the Identification and Shippers Declaration
- Identify types of packaging
- Identify and discuss training requirements and documentation
Course Number: BB-700
Title: Biosafety and Biocontainment Practicum
Summary:
Learning Outcomes: The participant will be able to:
Under Development
Course Number: BB-710
Title: Biosafety and Biocontainment Final Project
Prerequisite(s):
Summary:
Learning Outcomes: The participant will be able to:
Under Development
OPERATIONS & MAINTENANCE CORE COURSES
The Operations Core and Maintenance courses provided here are ideal for maintenance staff with responsibility for BSL2/BSL3 laboratory equipment and operating systems.
To review a course, select from the list below:
Biocontainment Laboratory Architecture & Design
Biosafety and Biocontainment for O&M Professionals
Emerging Issues in Biosafety and Biocontainment for O&M Professionals
Fundamentals of Laboratory Mechanics
Laboratory Commissioning and Certification
Laboratory Sterilization and Disinfection for O&M Professionals
Laboratory Systems: Continuity of Operations Planning
Laboratory Systems, Utilities and Maintenance I
Laboratory Systems, Utilities and Maintenance II
Microbiology and Biosafety for O&M Professionals
Troubleshooting Laboratory HVAC, Filtration, and Utility Systems
BIOSAFETY & BIOCONTAINMENT COURSES
Course Number: OM-100 (0.4 CEU)
Title: Introduction to Biosafety and Biocontainment for Operations and Maintenance Professionals
Prerequisite(s):
Summary: Introduction to biocontainment laboratory philosophy and design intent. Explanation of the
distinguishing characteristics between BSL-1, BSL-2, BSL-3 (high containment) and BSL-4 (maximum containment) laboratories.
Learning Outcomes: The participant will be able to:
- Develop working knowledge of contents of the BMBL 5th Edition
- Describe what is meant by biocontainment philosophy and design intent
- Discuss the characteristics of BSL-1, BS-2, BSL-3 & BSL-4 laboratories
- Explain the laboratory design process
Course Number: OM-110 (0.4 CEU)
Title: Fundamentals of Laboratory Mechanics
Prerequisite(s): BB-100
Summary: Overview of basic requirements for biosafety laboratories including architectural and mechanical components, operational characteristics, and routine maintenance issues. Includes basic design parameters outlined in 5th edition of the BMBL.
Learning Outcomes: The participant will be able to:
- Define basic containment laboratory ventilation terms and ventilation equations
- Explain thermodynamic elements in a biocontainment laboratory
- Explain the psychometric properties of air
- Explain the principles of ventilation control and airflow
- Discuss lab pressure relationship requirements
Course Number: OM-120 (0.4 CEU)
Title: Laboratory Systems, Utilities and Maintenance I
Prerequisite(s): BB-110
Summary: Review of BMBL guidelines for design and operation of biosafety laboratories. In-depth discussion of laboratory utility systems and system requirements including: electrical, vacuum, CO2, nitrogen, compressed air, plumbing and waste processing, disinfection, and decontamination. Also covered are topics concerning back-up and redundant system requirements, chemical handling and storage, laboratory security procedures, and routine, planned and preventive maintenance issues.
Learning Outcomes: The participant will be able to:
- Explain how HEPA filters work
- Discuss biocontainment requirements for electrical, plumbing, security, and waste systems
- Describe lightning protection and emergency power systems
- Analyze laboratory layouts for personnel and product flow as well as airflow and pressure relationships
Course Number: OM-130 (0.4 CEU)
Title: Overview of Microbiology and Biosafety for Operations and Maintenance Professionals
Prerequisite(s):
Summary: Introduction to basic principles of microbiology and biosafety.
Learning Outcomes: The participant will be able to:
- Describe the chain of infection
- Discuss what is meant if someone says a ‘bug’ is pathogenic or non-pathogenic; virulent or non-virulent
- Describe the basic differences between bacteria, fungi, parasites, viruses and prions
- Define “Biosafety Level”
Course Number: OM-140 (0.4 CEU)
Title: Laboratory Sterilization and Disinfection for Operations and Maintenance Professionals
Prerequisite(s):
Summary: Decontamination and sterilization requirements and practices in the biocontainment laboratory environment. Includes discussions of various disinfection systems, chemicals utilized in the disinfection process, chemical handling and storage requirements, and an overview of waste processing systems.
Learning Outcomes: The participant will be able to:
- Become familiar with the vocabulary of disinfection and sterilization
- Define disinfection and sterilization
- Identify two disinfectants that are likely to be used in your workplace
- Identify two methods of sterilization that may be encountered in your workplace
- Describe the chain of infection
- Identify the basic differences among bacteria, fungi, parasites, viruses and prions
- Identify the differences between pathogenic and non-pathogenic and virulent and non-virulent organisms
Course Number: OM-200 (0.4 CEU)
Title: Laboratory Systems, Utilities and Maintenance II
Prerequisite(s): BB-120
Summary: In-depth discussion of architectural components of laboratory design and construction including material requirements and architectural fit and finish details; reading and understanding architectural and mechanical drawings; issues and concerns related to new construction versus renovated spaces; security and safety topics including fire protection and emergency response and preparedness; and maintenance record keeping requirements. Review of BMBL guidelines for design and operation of biosafety laboratories.
Learning Outcomes: The participant will be able to:
- Read and interpret architectural drawings
- Explain maintenance record keeping requirements
Course Number: OM-210 (0.4 CEU)
Title: Troubleshooting Laboratory HVAC, Filtration, and Utility Systems
Prerequisite(s): BB-200
Summary: Troubleshooting laboratory system components and operation including architectural (seals, bioseals, finishes, doors, locking mechanisms), mechanical (air handling units, refrigeration systems, fans, filters, controls, BAS systems), electrical (power, lighting, low voltage control systems), and plumbing and waste systems (drains, small pipe utilities, waste processing systems).
Learning Outcomes: The participant will be able to:
- Troubleshoot architectural and engineering components of biocontainment labs to ensure continuous system performance
- Develop preventive maintenance programs for biocontainment laboratories
OPERATIONS & MAINTENANCE ELECTIVE COURSES
If you want to take your biosafety maintenance expertise to the next level, then these elective courses are right for you. These courses provide in-depth knowledge on a variety of topics including laboratory construction, commissioning and certification, and operations planning.
Course number BP-600 and BP-610 in particular involve tremendous hands-on experience and are highly recommended.
Course Number: OM-220 (0.4 CEU)
Title: Biocontainment Laboratory Architecture & Design
Prerequisite(s):
Summary: In-depth investigation into the elements that culminate in the successful design of a biosafety laboratory. Topics include space planning, programming, functional design relationships, design constraints, and adherence to BMBL guidelines.
Learning Outcomes: The participant will be able to:
- Become familiar with resources for biocontainment laboratory design
- Identify the design requirements for a biocontainment laboratory
- Identify design criteria differences between BSL-3 and BSL-4
- Describe design considerations by zone
- Identify design and construction issues
Course Number: OM-300 (0.4 CEU)
Title: Emerging Issues in Biosafety and Biocontainment for O&M Professionals
Prerequisite(s): BB-200
Summary: Panel discussion of the emerging issues in biosafety and biocontainment .
Learning Outcomes: The participant will be able to:
- Analyze emerging issues in biosafety and biocontainment
- Describe how these issues will affect operations and maintenance
- Explain how the OM staff person’s role may be changed or affected.
Course Number: OM-310 (0.4 CEU)
Title: Laboratory Construction Issues
Prerequisite(s): BB-110
Summary: Rigorous introduction to the construction issues surrounding biosafety containment laboratories. Issues and topics include construction methods, establishing air-tight seals, boundary/barrier penetrations, acceptable products and materials, etc.
Learning Outcomes: The participant will be able to:
Under Development
Course Number: OM-320 (0.4 CEU)
Title: Laboratory Commissioning and Certification
Prerequisite(s): BB-110
Summary: Detailed study of the process of commissioning and certifying a biosafety laboratory.
Learning Outcomes: The participant will be able to:
- Explain the elements of commissioning and NIH certification
- Describe the roles and goals of commissioning
- Describe roles and goals of certification
- Describe how to perform FPT – Functional Performance Testing
- Discuss NIH Certification Acceptance Criteria
Course Number: OM-330 (0.4 CEU)
Title: Laboratory Systems: Continuity of Operations Planning
Prerequisite(s): BB-110
Summary: Introduction to business continuance planning for biosafety laboratories. Discussion will include the benefits of developing a continuance of operations plan (COOP) and the structural elements that comprise such a plan. COOP scenarios will include environmental disasters, organized and/or deliberate disruption, loss of utilities and services, equipment and/or system failures, serious information security incidents, and other emergency situations.
Learning Outcomes: The participant will be able to:
- Describe several risk reduction techniques
- Describe how to perform risk assessment
- Explain how to develop failure scenarios
- Explain requirements of COOP
- Describe the benefits of developing a COOP
- Demonstrate understanding of structural elements of COOP
- Analyze various COOP scenarios
Course Number: OM-510 (0.2 CEU)
Title: Laboratory Blueprint Reading and Construction
Prerequisite(s):
Summary:
Learning Outcomes: The participant will be able to:
Under Development
Course Number: OM-535 (0.2 CEU)
Title: NIH Laboratory Design Guidelines
Prerequisite(s):
Summary:
Learning Objectives: The participant will be able to:
Under Development
Course Number: OM-600
Title: Operations and Maintenance Practicum
Prerequisite(s): All core courses, three elective courses (minimum)
Summary: Completion of 80 practicum hours in a biocontainment laboratory O&M work setting. The student may complete a series of short assignments or one or two longer work experiences. The student must provide a completed Practicum Summary Sheet and include a Practicum Site Supervisor Form for each assignment completed, and develop a Final Practicum Report.
Learning Outcomes: The participant will be able to:
Under Development
Course Number: OM-610
Title: Operations and Maintenance Final Project
Prerequisite(s): All core courses, three elective courses (minimum), and practicum
Summary: Comprehensive case study involving all aspects of laboratory design, operation and maintenance. The case study materials given to the students may include floor plans, mechanical drawings, failure scenarios, etc. Through this project the student will demonstrate his/her ability to problem solve, recognize potential hazards, respond to and resolve system failures in the context of operating and maintaining a modern biomedical laboratory.
Learning Outcomes: The participant will be able to:
Under Development
ADDITIONAL COURSES
These additional courses are ideal for those who want to take their expertise to the next level. These courses go beyond simple knowledge of biosafety facts and best practices, and provide practical training that will be particularly useful for those biosafety practitioners who will take a leadership role in their company or organization.
Title: Building and Maintaining a Biosafety Culture (1½ hr presentation)
Course focuses on the building blocks of a safety culture, describes how cultures change, and emphasizes the importance of investigating the milieu in which biosafety incidents occur. The course offers a fresh perspective on how to improve the biosafety and biosecurity within facilities.
At the completion of the course, participants will be able to:
- Describe key features of culture change
- Distinguish between human error and system error
- Describe how to develop system solutions
Title: Leading High Performance Teams (1 ½ hr presentation)
Course describes characteristics of a high performance teams, the roles of the leader and team members, the characteristics of high performance teams and the symptoms of dysfunction.
At the end of the course, participants will be able to
- Identify common team problems.
- Develop strategies for overcoming team dysfunctions.
- Describe the role of the leader
Title: Pandemic Flu Communication ( 1 ½ hr presentation or expanded 4 hr workshop)
Course discusses the principles of communicating in a crisis with special emphasis on pandemic influenza.
At the end of the course, participants will be able to
- Discuss the STARCC principle
- Describe how messages are judged
- Analyze problems involved in working with the media
Title: Pandemic Flu Preparation and Mitigation (1 ½ hr presentation or 4 hr workshop)
Course provides basic understanding of the approaches to pandemic preparation and mitigation. The information provided is designed for all healthcare professionals, civic leaders, and the general public.
Participant will be able to
- Describe the national strategy for containing a pandemic influenza
- Explain the Pandemic Severity Index
- Analyze biological, psychological, sociological reactions to a pandemic
- Discuss concept of community hardiness
- Identify issues of stigmatization
Title: Training and Presentation Skills (4 hr)
Course focuses on principles of adult learning and provides tips for providing dynamic training. This presentation provides a practical overview of how to design and deliver effective adult education and training.
At the end of the course, participants will be able to
- Describe systems of instructional design
- Discuss principles of adult learning
- Describe different learning styles
- Explain barriers to training and strategies to overcome those barriers
- Develop ability to prepare, practice, and present
Title: Biosafety for Clinical Laboratories (1 ½ hr presentation or 4 hr workshop)
Course builds understanding of the 4 biosafety levels, describes how to select and use appropriate personal protective equipment, and the basic operation and use of the biological safety cabinet.
At the end of the course, participants will be able to:
- Describe the 4 Biosafety Levels.
- Describe how to conduct a biosafety risk assessment
- Be able to don and doff personal protective equipment
- Develop a checklist for using BSCs
- Discuss the responsibilities of clinical laboratories in outbreaks and acts of bioterrorism.
Title: Biosecurity for Clinical Laboratories (1 ½ hr presentation)
Course describes the relationship between biosafety and biosecurity, the purposes of biosecurity, and provides guidance for developing a biosecurity plan.
At the end of the course, participants will be able to
- List the elements of a biosecurity plan
- Describe 5 steps of biosecurity risk assessment
- Describe the impact of the Select Agent Rule on clinical laboratories
- Discuss why “Loose Lips don’t just sink ships”
Title: Biosafety/Biosecurity for High Containment Laboratories (4 hr)
Course describes the principles of biosafety and biosecurity for high containment laboratories.
Participants will be able to
- Describe the 4 biosafety levels and what is meant by enhanced levels
- Describe how to conduct a biosafety or biosecurity risk assessment
- Identify threats to biosecurity
- Describe the elements of a biosecurity plan
Title: Biocontainment Laboratories and the Community: In House, out House, what, when, why, how to speak (1 ½ hr presentation or 4 hr workshop)
Course describes the principles involved in speaking with the community and activists about laboratory facilities, safety issues and other concerns. Through examples and case studies, the participants are provided with the opportunity to discuss and analyze approaches that meet the needs of the their laboratory and the community.
At the end of the course, participants will be able to
- Describe why risk comparison are not usually effective in communicating risk
- List common questions that the media and public want to know
- Discuss strategies for dealing with angry people
- List the elements that promote effective communication
- Describe spokesperson characteristics
- List common spokesperson pitfalls
Title: How to Plan and Implement a Successful Table Top Exercise (4 hr workshop)
Course discusses principles of table top exercises—who, when, what, where, how, why.
During the workshop participants will participate in a model emergency preparedness and response table top, using a facilitated case study format.
At the end of the workshop, participants will be able to:
- Describe the purpose of table top exercises.
- List the key responders who should be invited to a table top exercise. preparedness and response table top exercise
- Describe how the information learned in a table top can be used to improve preparedness and response.
- List key components to assess during a table top exercise
Title Crisis Communication-to speak or not to speak (4 hr workshop)
Course discusses development and implementation of a risk communication plan, the importance of having a plan, how to use a 4-step model to build a crisis communication message and how to evaluate the message. Through case studies, participants develop messages for a variety of crises and receive guidance and feedback on their messages and strategies.
At the of the course, participants will be able to
- Describe reasons for having a crisis and emergency risk communication plan
- List tasks that should be accomplished during each phase of the crisis communication life cycle
- Discuss how to develop and evaluate a crisis message
- List the elements that foster successful communication and operational success.
Title: Emergency Communication for Leaders (1 ½ hr presentation)
Course focuses on the basics of emergency communication for leaders. Through video recordings of civic leaders who have been involved in a variety of crisis, first hand experience and lessons learned are shared. An overview of the principles of communicating in a crisis and the important of the actions and messages from leaders is shared.
Participants will be able to
- Explain why communication and decision making in a crisis is different
- List six elements that kill operational success
- Describe panic and risk perception
- Discuss what the media will ask first
Title: Managing Biosafety: Facilitating Incident Reporting (1 ½ hr presentation)
The biosafety community has been wrestling with how to increase reporting of biosafety incidents and near misses. This course focuses on the role of biosafety management in promoting incident reporting.
Participant will be able to
- Describe the role of safety communication
- Analyze how to achieve compliance with correct safety behaviors
- Discuss the role of contextual behaviors
List examples of general safety failure types
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